Shipping policy

DiA Precious Jewellery Pvt. Ltd. (“DiA”) acts as an Authorised TUDOR Retailer and endeavours to ensure secure and compliant delivery of all timepieces purchased through its official website.

  • Orders are processed only after successful payment verification and internal order validation.

  • Estimated processing and delivery timelines are indicative only and do not constitute a contractual commitment.

  • Shipping is available only to addresses within India, unless otherwise expressly agreed in writing.

  • All shipments are dispatched using secure, insured logistics partners selected by DiA.

  • Delivery may require identity verification and/or signature confirmation at the time of receipt.

  • DiA shall not be liable for delays, non-delivery, or disruptions caused by events beyond its reasonable control, including courier delays, regulatory requirements, force majeure events, or incorrect delivery information provided by the customer.

  • After delivery is completed, the product belongs to the customer and is no longer our responsibility.