Shipping policy
DiA Precious Jewellery Pvt. Ltd. (“DiA”) acts as an Authorised TUDOR Retailer and endeavours to ensure secure and compliant delivery of all timepieces purchased through its official website.
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Orders are processed only after successful payment verification and internal order validation.
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Estimated processing and delivery timelines are indicative only and do not constitute a contractual commitment.
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Shipping is available only to addresses within India, unless otherwise expressly agreed in writing.
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All shipments are dispatched using secure, insured logistics partners selected by DiA.
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Delivery may require identity verification and/or signature confirmation at the time of receipt.
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DiA shall not be liable for delays, non-delivery, or disruptions caused by events beyond its reasonable control, including courier delays, regulatory requirements, force majeure events, or incorrect delivery information provided by the customer.
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After delivery is completed, the product belongs to the customer and is no longer our responsibility.